Customer Alert – October 29, 2014
Growth is good!
And Istation is seeing growth like never before. We are experiencing an exceptionally high demand for our new iPad app, with many thousands of downloads since its debut just two months ago. To accommodate this current and future acceleration in usage, we are significantly increasing our bandwidth. This upgrade will be completed within the next couple of weeks.
So what does it mean to you in the meantime?
Although we don’t expect issues, you may experience a few during peak usage times (morning hours) next week (November 3 – 7). You and your students could experience brief delays or log in errors – again, if any, these should be very brief and will quickly resolve themselves.
If you do experience a problem, immediately notify our customer support team at support@istation.com or 1-866-883-7323 option 2. This will allow us to resolve your issue in the quickest manner possible.
We apologize in advance for any inconvenience. Thank you for your patience!
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