Friday, January 30, 2015

Outlook Problems After Updates? - 01-30-15

Scenario: Your computer has been updated to Windows 7 and/or Office 2013.  Now, Outlook is giving you problems.  

Most problems with Outlook can be corrected by doing the following:
  1. Go to Control Panel and click Mail (32 bit)
  2. Go to Show Profiles.... and remove Outlook profile. (Do not create a new one.)
  3. Restart the computer
  4. Restart Outlook (Outlook should rebuild the profile and work just fine.)
  5. Any Personal Folders will need to be reopened.  Here is how to do this:
    • Go to File and Open & Export
    • Choose Open Outlook Data File
    • Navigate to the data file (.pst)
    • Click OK

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